MarylandReviews
I recently had the pleasure of receiving exceptional service from Darren at Real HVAC Company, and I cannot emphasize enough how great my experience was. In what could have been a frustrating and costly situation, Darren brought professionalism, expertise, and an unsurpassed level of service that put my worries to rest.
Our water pump had unfortunately given up the ghost, a potentially significant issue which we needed resolved as quickly as possible. Not only was Darren at our doorstep swiftly, but he also managed to identify the problem and fix it within just 30 minutes! In a world where time is money, Darren truly saved the day.
But it wasn't just his speed and efficiency that impressed us. Darren's comprehensive knowledge of HVAC systems was evident in the way he worked; he explained the issue clearly, provided recommendations for future maintenance, and answered all of our questions thoroughly. It was quite clear that he takes immense pride in his work, and that he is committed to providing the best possible service to his customers.
Our tankless hot water heater went up the Thursday before Memorial Day. Originally we were told it would be the following Wednesday before they got back to us. Vince and Jeff went out of their way to make sure that we got a new one installed Saturday (Memorial Day Weekend)! Jeff showed up Saturday morning and had it installed within 2 hours. Great response time, follow ups and follow through! Job well done! Theresa
Remy was extremely professional and thorough when installing my new outdoor unit, will highly recommend him and Real HVAC to friends and family
Matt R. And Daryl had to put a whole new air system. They were very nice they worked hard and made sure my house stayed clean and everything was working before they left. They were great with my dogs going crazy on them lol . They listened to everything I told them was going on and they took care of it. Thank God we have air now because of them. Thank you have a blessed day.
Remy provided fast, friendly and knowledgeable service. Highly recommend.
Great service repairing my HVAC system. Kyle and Jeff were very professional and got the job done. Thank you!
Great response time, pricing, and overall customer care! We will definitely continue to use and refer them to my friends in the future!
Brandon and Ron are awesome fast quality service