MarylandReviews
Jeff was great.
Darren is an Excellent technician! REAL is a pleasure to do business with!
Brenna Racine is very professional, helpful and pleasant to talk to.
In one hour Jeff solved an AC issue we've been battling for 2 years. I can't recommend this company enough. The customer service is excellent and the technicians are very knowledgeable.
Nick and Darren performed an HVAC system maintenance yesterday. We were very pleased with their service. They were very professional, responsive and responded quickly to our request. We like using local services and were very happy we chose REAL HVAC Services. Thank you!
Great Company and extremely professional service. I have been using for a couple of years and have been very pleased.
Darren is the best!! He's professional and courteous. Customer,Trudy LaGarde
Kevin did an outstanding job. Went above and beyond to fix the problem. Thank you so much
Real HVAC was on the scene at 7:30 am to address a problem identified at close of business the evening before. Very professional & thorough. Very respectful of ongoing business operations.
I called Real HVAC because I had heard that they are reputable from someone that I kinda like and respect. ???? I am new to the area and it's hard to trust that you have made a good choice for any contractor.
A good choice, for me, means that the office staff is polite when they answer my call, the technician shows up on time and is qualified to help me make good decisions for my home and that the cost of the service is comparable to the quality of service provided.
Brenna answered my call. She is so attentive and friendly and booked me with Kevin the plumber in less than a weeks time.
Kevin, the plumber, showed up on time and was pleasant, knowledgeable and efficient. In minutes he identified the problem, called a vendor, picked up the new faucet I needed and installed it.
He asked about my other service contracts and explained Real HVAC's policies. I expected to be "sold" something like a warranty, extended, pretty extended, maybe extended warranty with service and with fine print that never REALLY covers anything.
But I trusted Kevin. My invoice for the faucet, a shower head install, his expertise and kindness, and a warranty to cover my plumbing for two years and coverage for 2 HVAC units for a year was less than the cost of doing business with my current HVAC company.
This kind of service doesn't exist anymore. This is the age of "send me a text", "I'll get to you sometime next week", "sorry that's not covered in your contract" and unexpected $$$ charges that make me cuss like a Sailor…. Real HVAC is a keeper. That means I wrote their phone number on my WRITTEN (cursive) list. Not just another contact in my phone. Thanks! Becky Forno